Consolidated billing

A parent account groups organizations that should be billed together. Each member organization keeps everything else of its own — its tenant connection, its directory, its templates and banners, its portal users — and the parent receives one consolidated invoice with each member as a line item.

What a member organization sees

When an organization is billed through a parent, its Billing page says so, and explains that the figures shown are for the group as a whole. There is nothing for the member to pay directly; the invoice goes to the parent's billing contact.

What the parent holds

The parent owns the billing relationship: the billing email and address the invoice goes to, the payment terms, and the contract. Terms are set once, at the parent, and cover every organization under it — a member organization cannot also have terms of its own, so nobody can be charged twice for one period.

Setting it up

Parent accounts are created by RubySig when your terms are agreed. Tell us:

• The name the invoice should carry, and the billing email and address.
• Which organizations belong under it.

Organizations can be added to a parent later, and moved out again. An organization with live billing of its own is moved only once that billing is ended or settled, so there is never an open invoice on both sides.

Who this is for

• Agencies and MSPs running RubySig for several clients, billed to the agency.
• Groups with several operating companies, each with its own tenant and brand, paid centrally.

Consolidated billing is part of the Crown tier — see Pricing.